Change Management

Most organizations feel the pressure associated with program managing technology changes within their user’s environments. Technology changes, referred to as Installations, Moves, Adds and Changes (IMAC’s), may be the responsible for a substantial portion of any IT department’s workload, placing other more important projects on a waiting list. If your organization is often faced with technology rollouts, such as software or hardware upgrades, operating system upgrades and user moves, we have a solution.

JB Technologies has a proven track record delivering effective IMAC solutions to its clients. Our services have been used by multinational organizations to relocate thousands of users, their equipment, software and data. Another benefit of our IMAC solution is:

• Technology assessment of work flow process (disaster recovery and risk analysis, moves / adds / changes, break fix, asset control, business line space planning and vendor supported SLA’s)

• Design and implement asset accountability cost control processes.

Every aspect of our service will be customized to your specific needs. In its basic form, our service provides the methodology and experienced resources necessary to program manage and/or project coordinate desktop relocation projects. Other resources may be included, as deemed necessary, to handle more complex components of certain IMAC projects such as: servers, application software and data, LAN/WAN infrastructure, mainframes etc. See Facilities Relocation and Data Center Relocation for additional information.

We take a partnership approach to the relationship with our clients. Or goal is to seamlessly integrate our services with your existing technology support infrastructure. We interface our change management methodology with your existing systems allowing us to provide state of the art project management, reporting, and continuous process improvement.

The results speak for themselves. Our clients have reported a 40% to 60% decrease in overall IMAC costs and improved user satisfaction.